Scandinavian Airlines Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Return Policy4.6
- Customer Service5.0
- Shipping & Delivery4.4
- Good Value4.5
Recent Customer Reviews (14)
Eva Taverner
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Raleigh Warren
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Lauren Wallis
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Matilda Bond
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Donald Murray
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Sandra Berg
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Emily Logan
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Annie Bell
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Amintor Mejía
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Tamara Masaev
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Scandinavian Airlines Pricing
Scandinavia Standard seats
€6 - €11
Scandinavia Preferred seats
€10 - €15
Scandinavia Extra legroom seats
€18 - €22
Europe and Greenland Standard seats
€10 - €23
Europe and Greenland Preferred seats
€20 - €26
Europe and Greenland Extra legroom seats
€28 - €36
Scandinavian Airlines Pros & Cons
Pros
1
Legitimacy and Safety: The website flysas.com is considered legitimate, reliable, and safe to use with a valid SSL certificate and secure payment methods.
2
Popularity and Recognition: Scandinavian Airlines is a well-known brand with good consumer recognition.
3
Overall Customer Rating: It has an overall positive rating of 4.1 out of 5 stars based on multiple reviews, indicating generally good customer satisfaction in many areas such as entertainment, food, comfort, and staff care.
4
Customer Service Examples: Some passengers report attentive and caring flight staff who assist passengers in need during flights.
CONS
1
Mixed Customer Reviews: Despite some positive feedback, there are significant negative reviews highlighting issues like poor customer service, communication problems, and dissatisfaction with service levels.
2
Low Recommendation Rate: Only about 38% of users would recommend the airline according to aggregated consumer review sites.
3
Seat assignment discrepancies where purchased seats did not match expectations or were changed without refund options.
4
General dissatisfaction reflected in a low star rating (around 2.4–2.5 stars) on some review platforms due to service-related issues.
Scandinavian Airlines Features and Benefits
Features
Multi-country selection, language options, and currency preferences
allowing users to customize their booking experience based on location and currency.
Booking for over 130 destinations
providing a wide range of travel options through the website.
SAS app
offers practical travel tools such as booking flights, checking in, obtaining boarding passes, tracking flight status, and receiving important notifications including boarding progress.
Track checked baggage status via SAS app
allows users to track checked baggage status, save passport and personal details securely, and for EuroBonus members, review membership activities.
In-flight benefits
comfortable seating with adequate legroom, complimentary meals and beverages, and in-flight entertainment options like movies, TV shows, music, and games.
Travel class upgrades
Economy to Premium or Business with benefits such as fast track security, lounge access, wider seats with extra legroom, complimentary food and drinks, fully flat beds in Business class, comfort kits, and free WiFi where available.
EuroBonus loyalty program
provides members with benefits like lounge access, fast track security, extra baggage allowance, seat pre-selection, free WiFi, and the ability to earn and redeem points on flights, hotels, car rentals, and shopping.
Legitimacy and Safety
The website flysas.com is considered legitimate, reliable, and safe to use with a valid SSL certificate and secure payment methods.
Popularity and Recognition
Scandinavian Airlines is a well-known brand with good consumer recognition.
Overall Customer Rating
It has an overall positive rating of 4.1 out of 5 stars based on multiple reviews, indicating generally good customer satisfaction in many areas such as entertainment, food, comfort, and staff care.
Customer Service
Some passengers report attentive and caring flight staff who assist passengers in need during flights.
SAS Young program
special discounts for travelers aged 12-25 offering up to 70% off ordinary fares with free date/time changes.
Low Fare Calendar
available to find the cheapest flights.